They were supposed to install my internet on Tuesday but they fucked up and recorded the wrong address in their system so when they came out they said I couldn't get internet. After going through a lot of shit they had to put in a request for me to get cable at my apartment which they told me would take a max of 48 hours to determine. Well I called them on Thursday when that 48 hours was up for them to tell me they wouldn't know until the 19th... WTF?! And that would all be ok if I didn't have to drive for 20 minutes to have internet access on the computer I have all of my information on..
Look for a different company to be your provider.