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. , Richmond, VA, United States 74808 posts
19th Jun '13
Quoting **Blessed Insanity **:" OHHH and he also on the way back to the table told her to shut the hell up and pushed her into the table. ... [snip!] ... Also my boss called the cops on the man because he felt he was abusing this child, as did I and everyone else in teh place. "

Poor kid. I wouldn't have been able to be nice to him either.

kthx. Due January 13 (girl); Cleves, Ohio 66650 posts
19th Jun '13
Quoting Dovahkiin:" I said if you get a new job. Wherever you are working now clearly doesn't care much about customer service. "


We have AWESOME customers who stay regulars because they love the employees. I'm friends with a lot of them.... I seriously adore my regulars. Just because I have the ability to be a b***h and kick someone out... doesn't mean I'm like that 24/7. I'm an assistant manager, I do A LOT for the store and customers.

**Blessed_Insanity** 7 kids; Wyoming 18899 posts
19th Jun '13
Quoting
Dovahkiin 1 child; 1 angel baby; Kentucky 16776 posts
19th Jun '13
Quoting kthx.:" Where in KY do you live? If you're far enough north.... you know the company (it's a NKY/Cincinnati ... [snip!] ... serve ice cream in here? lol). But it's normal to me :) It's like a Coldstone.... with cigarettes, beer, chips, and gas :lol:"


Lexington. I've never heard of UDF... :lol:

kthx. Due January 13 (girl); Cleves, Ohio 66650 posts
19th Jun '13
Quoting Dovahkiin:" Lexington. I've never heard of UDF... :lol:"


Ohhh I went to EKU for a year and a half :lol:



If you ever come up north -- go there! Seriously, best ice cream evaaa. And that's not biased, it really is good :lol:

Dovahkiin 1 child; 1 angel baby; Kentucky 16776 posts
19th Jun '13
Quoting kthx.:" Ohhh I went to EKU for a year and a half :lol: If you ever come up north -- go there! Seriously, best ice cream evaaa. And that's not biased, it really is good :lol:"


I'll be in Cinci on Saturday, actually. S/o and I are going to the zoo. :)

kthx. Due January 13 (girl); Cleves, Ohio 66650 posts
19th Jun '13
Quoting Dovahkiin:" I'll be in Cinci on Saturday, actually. S/o and I are going to the zoo. :) "


They have a mini UDF at the zoo :wink: But, it's limited flavors and suuuper over-priced LOL.

Dovahkiin 1 child; 1 angel baby; Kentucky 16776 posts
19th Jun '13
Quoting kthx.:" They have a mini UDF at the zoo :wink: But, it's limited flavors and suuuper over-priced LOL."


Zoos/theme parks are always like that. Thirsty? $5 for a mini Dasani. :x

Crystal 3 kids; Hephzibah, Georgia 15566 posts
19th Jun '13

Since when is NOT bowing down and kissing a Customers feet part of the job? Have any of you ever taken a Hospitality Course? Anyone who has would know that is exactly how you should act. Even if they're a*****es, they pay your bills.

kthx. Due January 13 (girl); Cleves, Ohio 66650 posts
19th Jun '13
Quoting Dovahkiin:" Zoos/theme parks are always like that. Thirsty? $5 for a mini Dasani. :x"


Right?! And I forget each time that you can bring your own food/drinks to the zoo... so I end up wasting so much money :roll:

Dovahkiin 1 child; 1 angel baby; Kentucky 16776 posts
19th Jun '13
Quoting kthx.:" Right?! And I forget each time that you can bring your own food/drinks to the zoo... so I end up wasting so much money :roll:"


Same, I can't say no to their damn funnel cakes.

kthx. Due January 13 (girl); Cleves, Ohio 66650 posts
19th Jun '13
Quoting Crystal
kthx. Due January 13 (girl); Cleves, Ohio 66650 posts
19th Jun '13
Quoting Dovahkiin:" Same, I can't say no to their damn funnel cakes. "


mm. You know.. the one place I don't think is too bad on prices are festivals. We have local ones over the summer and the prices aren't too bad.

**Blessed_Insanity** 7 kids; Wyoming 18899 posts
19th Jun '13
Quoting kthx.:" Hospitality =/= being someones b***h. When I first started with my company, I had to take a 5 hour training ... [snip!] ... the next customer in line that I can help them. Corporate backs us up whenever that certain customer tries to call in on us."


This is completely different though than what went on with this story lol. I mean I would be the same way, because the previous customer causing a scene is disrupting the other customers in the shop.

. , Richmond, VA, United States 74808 posts
19th Jun '13
Quoting kthx.:" Hospitality =/= being someones b***h. When I first started with my company, I had to take a 5 hour training ... [snip!] ... the next customer in line that I can help them. Corporate backs us up whenever that certain customer tries to call in on us."

But what about what you mentioned above. How do you know you didn't hear it wrong that time? I go to starbucks a lot :oops: lol and I always order the same drink, the same way, like 99% of the time. Always iced. They always read my order back to me too so I knew they said iced, but when I got to the window it was a hot drink and I wasn't pissed at all, shit happens but the girl was so annoyed that I had the nerve to want my drink the correct way. I don't think the customer is always right but I feel like it has gone from that to the employee is always right so take what I give you and gtfo :lol: