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Charter, I hate u!!! babymama0324 USA 542 posts
30th Aug

I got my august internet bill the other day and it has gone from $29.99 a month to $44.99. Ugh wtf I can't afford that!! I went up to the Charter store when i first got an email saying the statement was ready, the lady was nice and said that they could reduce it to $39.99 a month because they didnt want me to cancel ( not a big difference but I was gonna try and talk them down lower) Anyone else have trouble with Charter? What do u do?

Yurvette [♥] 2 kids; 1 angel baby; Hyrule Castle, LZ, San Marino 36449 posts
30th Aug

Id talk them down lower... Did it show any other thing?

babymama0324 USA 542 posts
30th Aug
Quoting Yurvette [♥]:" Id talk them down lower... Did it show any other thing? "


What do u mean exactly?

Redneck Mamma North Carolina 8746 posts
30th Aug

My dad did. He was getting increases monthly and had no idea why.

Samee Due February 5; 1 child; Lake Jackson, Texas 1869 posts
30th Aug

My husband used to work there. You just need to call and ask for the escalation team and let them know you're going to cancel, and they should be able to reduce it for you.

babymama0324 USA 542 posts
30th Aug
Quoting Samee:" My husband used to work there. You just need to call and ask for the escalation team and let them know you're going to cancel, and they should be able to reduce it for you."


Awesome!! do u know if they are open on saturdays?

Samee Due February 5; 1 child; Lake Jackson, Texas 1869 posts
30th Aug
Quoting babymama0324:" Awesome!! do u know if they are open on saturdays?"


They are, but they'll tell you that they're not. So you really have to beg to talk to someone. lol.

babymama0324 USA 542 posts
30th Aug
Quoting Samee:" They are, but they'll tell you that they're not. So you really have to beg to talk to someone. lol."


haha oh lord lol i hate dealing with companies like this!!

Samee Due February 5; 1 child; Lake Jackson, Texas 1869 posts
30th Aug

<blockquote><b>Quoting babymama0324:</b>" haha oh lord lol i hate dealing with companies like this!!"</blockquote>




yeah. they kinda suck. haha